Flowminder is a growing and maturing not-for-profit organisation. We are now looking for someone to support our users. This is an exciting opportunity to help an impactful and growing not-for-profit at a key time in the organisation's growth and thereby support the future impact of the organisation.
This role will report to the Head of Engineering.
The Role
- Ensure that all staff have the hardware and software required to carry out their work, including purchasing and providing Apple, Windows and Linux machines
- Ensure that backup and recovery procedures and policies are carried out in practice
- Ensure users have access to systems appropriate to their jobs
- Maintain records relating to system changes, staff access, and faults
- Ensure hardware is properly maintained and monitor the performance of systems
- Maintain the IT Asset Register
- Provide support to users, utilising third-party companies and manufacturers
- Take part in the onboarding/offboarding of new staff with respect to IT
- Promote and instruct users on IT best practices including file management, terminology, email and web use
- Google Drive administration
- Ensure IT is used appropriately, with regard to confidentiality and any relevant legislation
- Promote the maximum use of Information Technology Systems
- Carry out any other duties appropriate to this post, as necessary or as requested
Role requirements
- Formal training in IT/computing
- Experience in administering systems and users in small/medium organisations
- Detailed knowledge of Google Suite of tools,
- Ability to write procedures and integrate third-party services
- Commitment to equal opportunities
- Excellent communication and interpersonal skills
- Drive to move forward and develop
- Ability to travel/operate from area offices when necessary
Must have Skills and knowledge of:
- macOS
- Windows
- Google Workspace
To Apply
Applicants should email careers+ITA0422@flowminder.org with the following (preferably in pdf format):
A brief expression of interest outlining why you are interested in being part of Flowminder
- CV(s) (2 pages) with details of relevant experience
- You must have the right to work long-term in the UK
Please note that due to the very high volume of applications we receive, we greatly regret that we are unable to send personalised acknowledgements or give feedback on applications. Only applications following the requested application format will be considered.
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